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BI Generator / BI Tools missing in excel in a Terminal Server environment

Products

Sage 100 ERP Sage 300 ERP Sage ERP X3 Sage Intelligence Sage 500 ERP

Description

The BI Generator / BI Tools missing in excel in a Terminal Server environment. Even though it is licensed and installed.

Not showing in both the Ribbon on excel and in the add-ins list.

Missing BI Generator .png

Disclaimer

Operating System Warning This solution requires advanced knowledge of your computer’s operating system. Contact your system administrator for assistance. Modifying your Windows Registry incorrectly can severely affect system operations. Sage is not responsible for operation issues caused by incorrectly modifying your Windows Registry. Always create a backup of your data before proceeding with advanced solutions.

Cause

The registry entry for the BI Generator in Excel has not been created.

Missing BI Generator 3 .png

Resolution

The registry entry will have to be manually entered.

Missing BI Generator 2 .png

Category

Other Sage products Reports Reports, forms, templates

Sage KB ID

ID:61315

Last Updated On: March 07, 2018