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PLDongle size does not match error when serialisation

This error occurs when you are trying to re-serialise Intelligence Reporting behind a Firewall or Proxy server.

To rectify the issue, do the following:

  • Whitelist the Back Office web server address: http://www.alchemex.net/BIBackOfficeService in the firewall
  • For a proxy server, add the following exception: ^https?:\/\/([A-Za-z0-9.-]*\.)?www.alchemex\.net\
Last Updated On: December 06, 2018